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Citizen's Charter

Promoting integrity, accountability, and proper management of public affairs and public property.

Citizen's Charter
In compliance with
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R.A. 11032

Ease of Doing Business and Efficient Government Service Delivery Act of 2018


The Anti-Red Tape Authority (ARTA) oversees the implementation of the law and monitors compliance of agencies.

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Citizen's Charter Handbook

Comprehensive guide on the frontline services of the Provincial Government of Camarines Sur.

Service Pledge

We, the officials and employees of the Provincial Government of Camarines Sur, commit to:

  • Serve with integrity, dedication, and professionalism.
  • Provide efficient and transparent public service.
  • Respond promptly to the needs of our constituents.
  • Uphold the highest standards of public service.